Though, we already know many agencies who work perfectly to give their best In home care Western Sydney agencies, but still we have seen many of those agencies who failed in giving their best in this regard. After conducting many surveys at home care plus with several seniors in order to understand about their experience, we are able to find the series of problems that the most seniors felt, and how can we improve that.
Problems in home care services
We were able to conclude, the issues like lost in communication, mostly seniors are confused as thousands of caretakers look after them, so in this regard they lost the communication and affection, they lost the sense that someone really cares for them. Second, recklessness is from the irresponsible employees who aren’t punctual, normally clients complaints that there are many caretakers who come early and leave early or they are making a lot of offs, since if the caretaker is showing up late simply means he is not attending his duty , even 10 -15 mins can be the source of inconvenience for the family .Besides this. Inconsistent quality of caretaker can be the big trouble for the family, it is possible that some of the workers are exceptional in this regard but on the other hand there might be the caretaker who are not showing their performance at that par of excellence. So, ultimately the family will feel the problems, and for them it seems that they are running all of their money. Take a look at this they can help you to find a good elderly care for assisting them properly.
In addition to all this problem, if your hired caregiver is the phone philic then how can you think they will perform better? Majorly the clients get very irritated, when the care givers are spending hrs. on the phones. After that if you have hired sufficiently trained caregiver then they might the source of your company’s decline, he or she should be able to do the basic things like cleaning and cooking. If your care giver is creating huge mess in just making a grilled sandwich, then he or she should not be for this post.
Besides all such things, the major issue is the language and the cultural barriers, since these barriers could be the source of great trouble for your client. Before hiring someone our culture, it’s better to train them well; like teach them about your tradition and few words of your native language. Additionally, it is common among most of the caretaker agencies that they do not call their clients neither they send any replacement, when their care giver is and not able to come, this the astronomical problem not only for your clients but also for your caretaker business.
How we do this
We understand all these critical and astronomical inconveniences that the clients are suffered mostly but according to our company’s policy we always served our clients in a best way, our motive is to serve our communities in an honest way. We can understand the need to take an honest and detailed inventory for our performance in order to lead our business to the road of improvement. We only prefer the highly trained and best care takers because we can understand the importance of our customer’s responsibility.